We really hope that you love your Uskees product, but we also understand that sometimes things just aren’t quite right. For full priced items, we’re happy to offer a refund within 30 days of you receiving your order. Sale or discounted items have a 14 day policy.
We have extended our returns policy for items purchased as Christmas gifts until January 14th 2023.
Your items must be returned to us in the same condition that you received them - if they are returned to us in any other condition (i.e. screwed up or dirty) we will assume that they have been worn and we won’t be able to process a refund or exchange for the items.
If you’ve received an item as a gift, you can return this to us for an exchange or a credit note only.
Free Tote Purchase Returns
If you return the free item, no refund will be issued.
If you return one of the other items, you will be refunded the amount for that product, less the value of the free tote bag at the time you purchased it.
e.g.if your basket contains an items for £100, £80 and a free £20 tote, you will not pay for the tote bag. If you then return the £80 product, your refund will be £80, less the £20 for the free tote bag, so the total refund will be £60
UK Returns and Exchanges
Please create your free returns label at Uskees Returns and follow the instructions
If you would prefer to return your items to us yourself then please return them to the following address, including your name and order number:
P and C Retail UK Limited
Unit 8, Park Road Estate
If you would like to exchange your product for a different product then please return it to us with a note explaining what you would like.
We can only offer an exchange if it is for the same product in a different size or colour or for a different product which is the same price.
Any items are your responsibility until they reach us. This returns policy does not affect your statutory rights.
If you have any questions please email us at email@example.com
At present, we do not offer a free returns service for our international customers, but to save on costs we have local returns centres in some locations that you can return your items to.
Please email us at firstname.lastname@example.org for more information.