We really hope that you love your Uskees product, but we also understand that sometimes things just aren’t quite right. For full priced items, we’re happy to offer a refund within 30 days of you receiving your order. Sale or discounted items have a 14 day policy.
Christmas Refund policy : Any items purchased as a gift between 1st November and 24th December 2021 can be returned to us for a full refund until Friday 28th January 2022
Your items must be returned to us in the same condition that you received them - if they are returned to us in any other condition (i.e. screwed up or dirty) we will assume that they have been worn and we won’t be able to process a refund or exchange for the items. You will need to pay for the return postage to get your item back.
If you’ve received an item as a gift, you can return this to us for an exchange or a credit note only. Please just let our team know by either emailing us at firstname.lastname@example.org prior to sending the item back, or include a note with the return.
UK Returns and Exchanges
Please create your free returns label at https://www.royalmail.com/track-my-return/create/318 and follow the instructions.
Please enclose a note with your return stating your name, order number and, if you would like an exchange, a note explaining what you would like to exchange for.
We can only offer an exchange if it is for the same product in a different size or colour or for a different product which is the same price.
Any items are your responsibility until they reach us. This returns policy does not affect your statutory rights.
If you have any questions please email us at email@example.com
Please email us at firstname.lastname@example.org for details