Service is everything
If a purchase isn't right, you can return it to us within 30 days of receipt and get a full refund. Sale items must be returned within 14 days.
We subsidise the cost of all UK returns.
Once you’ve started the return process, you’ll be given an option to select a label for £2.49.
To offset the carbon footprint, we donate £1 from every return to Sow the City
If you'd like to exchange your item, we’ll cover the postage both ways - for free.
If you prefer not to use our returns service, you can send your items to the HQ address below, ensuring your name and order number are included.
Any returned items sent without our label will be at your own expense.
P and C Retail UK Limited
Unit 8, Park Road Estate
Park Road,
Timperley
Greater Manchester
WA14 5QH
United Kingdom
At present, we do not offer a free returns service to customers outside the UK. However, to save costs we have local
return centres in certain locations that you can return your items to.
Please see below for the list of available International return addresses, or email us at info@uskees.com for more details.
Australia returns address
Pro Prep - Ezi - Uskees
602-612 Botany Rd
Alexandria NSW 2015
Sydney
AUSTRALIA
Belgium returns address
Hecny Logistics Belgium - EZI – Uskees
Desire De Bodtkaai 27
9400 Ninove
BELGIUM
Canada returns address
R Logistics - EZI - Uskees
1575 South Gateway Rd Unit E,
Mississauga, ON L4W 5J1
CANADA
France returns address
Ezi Returns - Uskees
70 Avenue Jean Jaurès
Bagnères de Luchon
31110
FRANCE
Germany returns address
Uskees - C/o Ezi Returns
Industriestraße 30
21394 Kirchgellersen
GERMANY
Ireland (ROI) returns address
Coll-8 Logistics - EZI - Uskees
Unit 2, Baldonnell Business Park
Baldonnell
D22 XK20
Ireland
Italy returns address
IFS - Ezi Returns - Uskees
Via dell'Industria 58/A
20037 Paderno Dugnano
Milano
ITALY
Netherlands returns address
Global e commerce experts - Uskees
Ezi Returns
Rijnlanderweg 766, Unit H
2132NM Hoofddorp
NETHERLANDS
Portugal returns address
MULTISOURCE - EZI - Uskees
Estrada de Santo Antão, 9
IC2 – Pavilhão D
2440-396 Batalha
PORTUGAL
Spain returns address
DEVO - EZI - Uskees
Calle Narcis Monturiol 41
29603 Marbella
SPAIN
USA returns address
GEPS - Ezi - Uskees
845 Carol Court
Carol Stream
Illinois 60188
USA
All items must be returned to us in the same condition that you received them. If they're returned to us in any other condition (i.e. screwed up or dirty) we will assume they have been worn and we won’t be able to process your refund or exchange.
The items are your responsibility until they reach us. This returns policy does not affect your statutory rights.
Multibuys
If you return an item purchase as part of a promotion, your refund will be based on the price you paid, taking into account
the discount applied.
So, if you bought multiple items at a reduced price thanks to the promotion, and are returning one of the items from the
bundle, we'll refund you the price of that item minus the discount received.
Gifts
If your returned item was a gift, you can exchange it for another item or a credit note to its value.
Further Questions?
Please email info@uskees.com