Repair service

Fix it up and start again

We want to encourage a stronger, more lasting relationship between you and the garments you own. Making them well in durable fabrics then helping you look after them as you go.

To that end we offer a free repair service to all Uskees members, mending the inevitable wear and tear however it might have gone down.

Please note, this service excludes items purchased from our Depop store, T-shirts, and accessories such as hats and socks.

Step one

To use the service, make sure you’re an Uskees member, then message info@uskees.com with a brief description of the required fix and a photo of your damaged item. We'll then create you a unique repair ticket number.

Step two

Please make sure your garment is washed and clean. We are not a launderette.

Step three

Send us your garment via the below address, ideally by tracked postage. We’ll also need a note with your repair ticket number and the address you'd like it returning to.

[ USED GARMENT REPAIR ]
P and C Retail UK Limited
Unit 8, Park Road Estate
Timperley
Greater Manchester
WA14 5QH
United Kingdom

Step four

We get to work. Repairs usually take 4 to 6 weeks. We’ll always do our best to colour match but slight variation can happen especially with pieces you’ve owned for a while.

Step five

Once your garment is mended, you’ll receive a link to buy a return postage label that we’ll then use to ship your item home.

Step six

Your garment goes back in rotation. Yours to enjoy for years to come, for a rich and fulfilling life.